Privacy Policy

TEKSAI ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products and services, or interact with us.

This policy applies to all information collected through our website (www.teksaiearthing.com), mobile applications, product sales, technical services, and related services (collectively, the "Services").

• IP address and device information
• Browser type and version
• Usage data and website analytics
• Cookies and similar tracking technologies

We use collected information for the following purposes:

• Providing lightning protection and earthing solutions and services
• Communicating with customers about products, projects, and technical support
• Processing orders, quotations, and managing project delivery
• Processing payments and maintaining billing records
• Improving our products and services
• Complying with legal and regulatory requirements
• Sending important updates, product information, and technical resources
• Responding to inquiries and customer support requests
• Conducting site surveys and technical assessments

We do not sell, trade, or rent personal information to third parties. We may share information only in the following circumstances:

4.1 Business Partners

With authorized distributors, installers, and technical partners to provide products and services (subject to confidentiality agreements).

4.2 Service Providers

With trusted third-party service providers who assist in our operations (payment processing, website hosting, logistics, communication platforms).

4.3 Legal Requirements

When required by law, court order, or to protect our rights and safety or that of others.

4.4 Business Transfers

In connection with any merger, sale of company assets, or acquisition, where customer information may be transferred as part of the business assets.

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup systems
• Staff training on data protection and privacy
• Physical security measures for our facilities

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain personal information for as long as necessary to:

• Provide products and services
• Maintain business records as required by legal and regulatory standards
• Comply with legal obligations and warranty requirements
• Resolve disputes and enforce agreements
• Support ongoing customer relationships and service requirements

Customer and project records may be retained for up to 7 years after completion of services to support warranty claims, technical support, and future business relationships.

You have the following rights regarding your personal information:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of personal information (subject to legal retention requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications
• Consent Withdrawal: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at info@gpsindia.co.in.

Our services are primarily directed to businesses and professionals. We do not knowingly collect personal information from children under 18 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.

If we need to collect information from individuals under 18 in connection with business transactions, we will obtain appropriate parental or guardian consent as required by applicable law.

Your information may be transferred to and processed in countries other than India for operational purposes. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws, including the Information Technology Act, 2000 and related rules.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our customer communication channels

Your continued use of our services after the effective date constitutes acceptance of the revised policy.